Shipping policy

— Shipping & Delivery —

Quick, secure, and fully tracked.

At R&R Brands, we believe great fashion deserves a great delivery experience. Every order is handled with care and dispatched promptly, so your pieces arrive ready to wear with intention.

Delivery Area

We currently ship to:

United Kingdom

All UK addresses including Northern Ireland

International

Worldwide destinations

Delivery times may vary depending on your location.

Shipping Costs

— Our Promise —

Free Standard Shipping

on every order, worldwide

No minimum order  ·  No hidden fees
No additional shipping charges

⚠   International customers: customs duties and import taxes may apply on arrival and are the responsibility of the customer. These charges vary by country and are determined by your local customs authority.

Order Processing

— Processing Time —

1–2 business days

Monday – Friday, excluding UK bank holidays

Once your order is processed and dispatched, you'll receive a confirmation email with your tracking number.

Shipping Methods

Method Delivery Time Cost
UK Standard 5–7 business days FREE
International 7–14 business days FREE

Estimated Total Delivery

(Processing time + shipping time)

— UK Orders —

6–9 business days

— International Orders —

8–16 business days

Tracking Your Order

All R&R Brands orders are shipped using a fully tracked service. Once your parcel is dispatched, you'll receive a tracking number by email so you can follow its journey from our warehouse to your door.

Split Shipments

In some cases, orders containing multiple items may be dispatched separately depending on stock availability. If this happens, you'll receive a separate tracking number for each shipment so you can monitor every parcel.

Delayed or Lost Shipments

If your order is delayed or appears to be lost in transit, please get in touch — our support team will investigate and resolve the issue as quickly as possible.

— Customer Care —

📧   info@rnrbrands.cloud

We aim to respond within 24 hours, Monday to Friday

Delivery Responsibility

Please ensure your shipping details are correct at checkout. R&R Brands cannot be held responsible for:

  • Incorrect or incomplete delivery addresses
  • Failed delivery attempts due to customer unavailability
  • Packages returned to us due to customer error
⚠   Please double-check your shipping address before completing checkout.

Delivery Delays Disclaimer

While we work hard to deliver within our estimated timeframes, occasional delays may occur due to circumstances beyond our control, including:

  • Customs processing for international orders
  • Adverse weather conditions
  • Public and bank holidays
  • Carrier delays or seasonal high demand

Business Days

Business days are defined as Monday to Friday, excluding weekends and UK public holidays.

Quick Links

Returns & Exchanges Privacy Terms of Service

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